![]() ![]() You can remind your parent or guardian to complete the account setup process by clicking on the link sent to them in an email titled “Your Child Created an Epic Games Account”. If you previously had a different display name, it has been reserved for you and you can change it back by following the same instructions here. You can change it, by following the instructions here, once your parent or guardian completes the account setup process. Cabined Accounts are assigned an auto-generated display name. If you have recently created your account or provided your age, your account may now be a Cabined Account due to your age and the region you’re in. You can also ask us to resend the parental consent email to your parent by going to the Epic Account portal in your account and following the instructions under Request Parental Permission. We have emailed them to let them know about your account and how to contact us, to give them a way to grant additional permissions-such as voice or text chat, purchase items for money, or accessing a game that is not owned by Epic-and to set up Parental Controls.Īs soon as your parent or guardian completes the process of setting up your account and provides consent, you may gain access to any features that are currently disabled depending on the permissions set by your parent or guardian in Epic’s Parental Controls. When you created your account or provided your age you were also asked for a parent or guardian’s email address. ![]() We have asked you for a parent’s email address so that we can email them to let them know about the account, how to contact us, give them a way to grant additional permissions-such as voice or text chat, purchase items for money, or accessing a game that is not owned by Epic-and to set up Parental Controls. Depending on your age and the country where you live, some features or content may not be available to you until you are older or until your parent completes your account setup and gives you permission. You have either created an Epic account or requested access to a feature or content that requires permission from a parent or guardian. It says my account needs parental permission. When you provide a parent’s email address, we’ll email them to let them know about the account, how to contact us, give them a way to grant additional permissions-such as voice or text chat, purchasing items for money, or accessing a game that is not owned by Epic-and to set up Parental Controls. Why are you asking for my parent’s email address? Depending on your age and the country where you live, some features or content may not be available to you until you are older or until you have permission from a parent or guardian. ![]() We ask for your date of birth to enable us to apply settings that ensure the best experience for all players. Frequently Asked Questions Why are you asking for my age? Players can resend the email requesting consent from a parent or guardian by going to the Epic Account portal and following the instructions under Request Parental Permission. Players can access features that are unavailable in their Cabined Account by having their parent or guardian provide consent and complete the account setup, or when they reach age 13 (or the age of digital consent in their region). While waiting for parental consent in a Cabined Account, younger players or developers using the Epic Games Store Launcher can view and access their library, but will not be able to get new games or access certain Unreal Engine features. Sign in with Epic, including linking accounts to certain external services, such as social media websites or video streaming applications.Downloading games that are not owned by Epic. ![]() Communicating with other players using voice chat or free text chat.The following features are disabled in a Cabined Account: While waiting for parental consent, players will still be able to play Fortnite, Rocket League, or Fall Guys with full access to previously purchased or earned content in-game, but won’t be able to access certain content or features until their parent or guardian provides consent. If a player indicates they are under 13 or their country’s age of digital consent, whichever is higher, their account will be a Cabined Account and they will be asked to provide a parent or guardian’s email address in order to receive consent to access certain features in Epic’s products. Cabined Accounts are a new type of Epic account that will provide a tailored experience that is safe and inclusive for younger players. ![]()
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